My Unimasters

Cookies
To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?
A number of our pages use cookies to remember:
- your display preferences, such as language
- if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won't be asked again)
- if you have agreed (or not) to our use of cookies on this site (so you won't be asked again)
Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

How to control cookies
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Personal data

In order to register in our client portal you need to provide us with your personal data (name, surname and e-mail address), which Unimasters Logistics SCS Ltd. will use as a data controller. By signing up for a MyUnimasters account you voluntary provide us with your personal data. After your registration is confirmed your personal data will be used for identification when logging in to the portal.

Your personal data will be used in relation with the services you use as a customer of Unimasters. Your data will not be used for other purposes without your consent.

In case you want to receive news, updates and our promotional offers, please confirm your consent that we can use your personal data, received upon your registration, for communication and marketing purposes here.

It is vital that we have your correct contact details so we let you edit your details any time. You can access and update your details via the My Profile module, where you can also change your password, or add new delivery or pick-up addresses.

For more information, see our Privacy policy.

Registration, username and password

Registration to the client portal available at http://my.unimasters.com/ requires your personal information such as first name, last name and e-mail address, which information is neccessary for granting your access rights. By confirming registration, the user accepts the provided information as accurate. Access to the portal is possible only with username (e-mail address) and password, which the user shall keep and shall not reveal to anyone else. User is allowed to change password any time, as this may lead to a temporary break of user’s access to the portal. It is the user’s responsibility to protect the username and password and to immediately change the password if he suspects it has been compromised - by sending an inquiry to myumlsupport@unimasters.com or calling: +359 52 818008 (09:00 to 18:00 during working days).

Technical requirements

MyUnimasters is accessible 24/7 except in cases of "force majeure" information technology issues, or other technical issues, аlso in cases of scheduled maintenance, for which users will be informed in advance. No specific software is required to be installed for using the portal. In case of technical issues, the user shall report to the support team by sending a message to: myumlsupport@unimasters.com.